WHAT ARE GUARANTEED SERVICES?

SERVICES LISTED AS GUARANTEED ARE BACKED BY A MONEY-BACK GUARANTEE FOR TRANSPORTATION CHARGES ONLY. GRANDEUR LOGISTIC LTD. HAS DIFFERENT RULES REGARDING THE GUARANTEES FOR DIFFERENT TYPES OF SERVICE, BOT FOREIGN AND DOMESTIC. PLEASE SEE PRIVACY POLICY IN THE SERVICE GUIDE FOR MORE DETAILS.


WHAT DO I NEED TO DO TO PREPARE MY PACKAGE?

PLEASE FOLLOW THESE RULES WHEN PREPARING YOUR PACKAGE FOR SHIPMENT:
• USE A RIGID BOX.
• REMOVE OLD ADDRESS LABELS AND DELIVERY MARKINGS FROM THE BOX.
• WRAP ITEMS SEPARATELY.
• USE ADEQUATE CUSHIONING MATERIALS.
• USE STRONG TAPE DESIGNED FOR SHIPPING.
• DO NOT USE STRING OR PAPER OVERWRAP.
• USE A SINGLE ADDRESS LEVEL THAT HAS CLEAR, COMPLETE DELIVERY AND RETURN ADDRESSES.
• PLACE A DUPLICATE ADDRESS LEVEL INSIDE THE BOX


HOW FAST WILL I RECEIVE MY ITEM?

ANY PACKAGE, NO MATTER THE DESTINATION OR THE DROP-OFF LOCATION WILL ARRIVE IN MAX. 48 HOURS. WE OFFER FAST, CHEAP, SAFE AND FULLY-INSURED SHIPPING SERVICES.
WE RELY ON HIGHLY DISCIPLINED AND EDUCATED STAFF, IN ORDER TO MAINTAIN A PROSPEROUS BUSINESS.

WHERE CAN I COLLECT THE PACKAGE ?

THE PACKAGE WILL ARRIVE AT YOUR DOOR STEP, YOU WILL NOT HAVE TO BOTHER FOR NOTHING. WE WILL TAKE CARE OF EVERYTHING, SO WE CAN EASILY HANDLE OUR CUSTOMER DEMANDS. THIS IS WHAT MAKES
GRANDEUR LOGISTIC LTD. THE PERFECT WAY TO SEND PACKAGES WORLDWIDE !