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WHO WE ARE?
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FOR A LEADING COMPANY LIKE BRUNEL FREIGHT FORWARDER LTD. (CERTIFICATE OF REGISTRATION 4077/03), DISTANCES DO NOT EXIST. IS A QUALIFIED TRANSPORT COMPANY WITH HEAD OFFICE IN LONDON/ UNITED KINGDOM . WE ACCOMPLISH NATIONAL AND INTERNATIONAL TRANSPORTATION FOR OUR CUSTOMERS. ALSO FOR OVERSEAS AND SPECIAL TRANSPORTATION WE ARE YOUR COMPETENT PARTNER. WE ARE A MODERN COMPANY WHICH IMPLEMENTS EACH SERVICE RELIABLY FOR YOU IN CASE OF REMOVAL AND TRANSPORT. YOU WILL PROFIT FROM OUR EXPERIENCE! AND YOU WILL ALWAYS BE ABLE TO CHECK ON YOUR SHIPMENTS THRU THE INTERNET USING TRACKING NUMBER.
WHETHER MOTORCYCLES AND ATV, JEEPS, LUXURY AND SPORT CARS OR INDUSTRIAL EQUIPMENTS AT BRUNEL FREIGHT FORWARDER LTD. ANY KIND OF MOVE IS IN GOOD HANDS. THIS IS THE CASE, AMONG OTHER THINGS, DUE TO BRUNEL FREIGHT FORWARDER LTD. LONG-TERM AND VERSATILE EXPERIENCE, THE KNOW-HOW AND BEING STRONGLY CUSTOMER ORIENTED. AND ESPECIALLY DUE TO THE SOLID QUALITY GUARANTEES. BRUNEL FREIGHT FORWARDER LTD. COMPANY IS IN COMPLIANCE WITH THE ISO-9001: 2000 QUALITY STANDARDS. THIS MEANS SECURITY FOR YOUR MOVE FROM BEGINNING TO END. |
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EACH ISO-9001: 2006 CERTIFIED TRANSPORT COMPANY EMPLOYS A QUALITY MANAGER. THIS MANAGER IS RESPONSIBLE FOR GUIDANCE, CONTROLLING AND ADJUSTING THE QUALITY PLAN.
THE NCR (NONCONFORMITY REPORT) ALSO PLAYS A PART IN QUALITY CONTROL. BY MAKING USE OF THIS REPORT JUDGEMENT ON THE QUALITY CARE OF A CERTAIN MOVE CAN BE GIVEN.
QUALITY SHOULD BE LASTING. FOR THAT REASON THE BOARDS OF THE DIFFERENT BRUNEL FREIGHT FORWARDER LTD. COMPANY CONTINUALLY ENCOURAGE THE QUALITY CONSCIOUSNESS AMONG EMPLOYEES. AT LEAST ONCE A YEAR A MANAGEMENT REPORT CONTAINING NCR-REVIEWS, ANALYSES REPORTS AND (PRECAUTIONARY) MEASURES IS ISSUED.
TWICE A YEAR THE BOARDS AND QUALITY MANAGERS ARE INVOLVED IN AN EXTERNAL INVESTIGATION INTO THE FUNCTIONING OF THE QUALITY PLAN. THE QUALITY MANAGER IS RESPONSIBLE FOR REGISTRATION OF AND COMPLIANCE WITH THIS PLAN. HE ALSO CHECKS WHETHER ANY ADJUSTMENTS CARRIED OUT HAVE RESULTED IN SOMETHING OR COULD BE IMPROVED.
WHAT DOES BRUNEL FREIGHT FORWARDER LTD. CONSIDER QUALITY?
THE QUALITY OF SERVICES IS A RELATIVE CONCEPTION. TO BRUNEL FREIGHT FORWARDER LTD. QUALITY MEANS: UNDER ANY CIRCUMSTANCES COMPLY WITH THE TRANSPORT DEMANDS SET BY AND AGREED TO WITH THE CUSTOMER.
BY MEANS OF AN EVALUATION FORM PRIVATE MOVES WILL BE JUDGED BY THE CUSTOMER. BRUNEL FREIGHT FORWARDER LTD. WILL SUBSEQUENTLY ANALYZE THESE DATA AND NOTE POSSIBLE BOTTLENECKS IN ORDER FOR CHANGES TO BE IMPLEMENTED.
TAILOR-MADE QUALITY PLAN.
FURTHERMORE EVERY CUSTOMER WILL GIVE THE CONCEPT OF QUALITY A PERSONAL INTERPRETATION. WHAT IS CONSIDERED A GOOD APPROACH BY ONE PERSON, COULD BE CONSIDERED AVERAGE BY THE NEXT. BRUNEL FREIGHT FORWARDER LTD. TRANSPORT COMPANIES WORK IN ACCORDANCE WITH A TAILOR-MADE QUALITY PLAN IN WHICH THE CUSTOMER'S PERSONAL DESIRES HAVE BEEN INCORPORATED. THERE IS NO BETTER WAY TO ARRANGE YOUR MOVE.
BRUNEL FREIGHT FORWARDER LTD. IS THE MOTORCYCLE TRANSPORTER WORKING FROM INSIDE THE MOTORCYCLE INDUSTRY. WE ARE NOT JUST ANOTHER TRANSPORTER. YOUR MOTORCYCLE IS LOADED ONTO SPECIAL SKID THAT ESTABLISHES A "PERIMETER OF PROTECTION" AROUND YOUR CYCLE. WE USE THE CORRECT HARDWARE AND HAVE IT PLACED CAREFULLY, SOMETHING ONLY TRAINED PROFESSIONALS CAN DO.
AVAILABLE FOR YOU: 100'S OF TRUCKS. WITHOUT THIS VERSATILITY IN A TRANSPORT COMPANY, YOUR SHIPMENT COULD TAKE MANY DAYS OR EVEN WEEKS LONGER EXPECTED TO ARRIVE.
THANKS TO OUR INNOVATIVE VIEW OF INTERNATIONAL REMOVALS AND TRANSPORTATION AND TO OUR COMMITMENT TO PROVIDE A COMPETITIVE SERVICE, WE SOON WERE AHEAD IN THE SECTOR, LEAVING ALL THE TRADITIONAL EUROPEAN COMPANIES BEHIND. SINCE THAT DAY, WE HAVE CONTINUED TO WORK IN THE SAME WAY THAT ALLOWED US TO BECOME LEADERS: INNOVATION AND CONTINUOUS IMPROVEMENT OF OUR OFFER.
THE FUTURE OF OUR COMPANY IS TO CONTINUE WORKING WITH THE PARAMETERS OF RESEARCH AND INNOVATION, AND THE DEVELOPMENT OF NEW IDEAS FOR OUR ACTIVITIES. THAT IS THE ONLY WAY THAT WE WILL BE ABLE TO OFFER YOU A REAL QUALITY AND CUSTOMIZED SERVICE. WE WILL CONSEQUENTLY BE ALWAYS AHEAD OF THE COMPETITION. |
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